Web Privacy Policy

1. Introduction

www.myhixel.com to protect individual rights, especially in relation to automated treatments and with a desire to be transparent with the User, has established a policy that includes all of these treatments, the purposes pursued by the latter, the legitimacy of them and also the instruments available to the User so that he can exercise his rights.

The RESPONSIBLE of the data processing through this website is:

NEW WELLNESS CONCEPT SL, with registered office at Plaza Escuela Sevillana, 18 CP 41940 of Tomares (Seville), with NIF nº B90344813, registered in the Mercantile Register of Seville in volume 6445 Folio 167, Sheet SE-115407 (hereinafter THE RESPONSIBLE).

The navigation on this website implies the total acceptance of the following provisions and conditions of use. The use of cookies will be accepted. If you do not agree, you can send an email to [email protected].

The updated version of this privacy policy is the only one applicable for the duration of the use of the website until there is another version that replaces it.

For further information on the protection of personal data, we invite you to consult the website of the AEPD (Spanish Agencyfor Data Protection) https://www.agpd.es/portalwebAGPD/index-ides-idphp.php.

2. Data Collect

Your data is collected by the RESPONSIBLE.

By personal data we refer to all information related to an identified or identifiable natural person (person affected). It is understood as identifiable a person that can be identified, directly or indirectly, especially by reference to a name, an identification number (ID, NIF, NIE, passport) or one or more specific elements, specific to their physical, physiological identity , genetic, psychic, economic, cultural or social.

The data that, in general, could be collected are: Name and surname, address, email, phone number, date of birth, data related to means of payment. Other data may be collected by being informed by the User.  


The purpose of the treatment of personal data that can be collected is to use them mainly by the RESPONSIBLE for the management of your relationship with you, to offer products and services according to your interests, improve your user experience and, where appropriate, for the treatment of your requests, requests or orders. A business profile will be developed based on the information you provide. No automated decisions will be made based on that profile.

The data provided will be kept as long as the commercial relationship is maintained, provided that the deletion is not requested by the interested party, or during the years necessary to comply with the legal obligations.

They will be registered in the client file and their treatment will be registered in the treatment record that the RESPONSIBLE must take. The name of the file is the following: clients.


The legal basis for the treatment of your personal data is:

  • The correct execution or fulfillment of the contract
  • The legitimate interest of the RESPONSIBLE
  • The consent of the user or client for the processing of their data


The User’s personal data may eventually be communicated to third parties related to the RESPONSIBLE by contract to perform the tasks necessary to manage your account as a customer and without having to give your authorization.

Also when communications have to be made to the authorities in case the User has taken actions contrary to the Law or if the content of the legal notice has not been complied with.

The User’s data may be communicated to other companies of the group, if any, for internal administrative purposes that could involve processing such data.

The personal data of the User may be transferred to a third country or to an international organization, but it must be informed when the transfer is going to take place, and of the conditions of the same and of the recipient.

When some data are required to access specific functionalities of the website, the RESPONSIBLE will indicate such mandatory at the time of the collection of data from the User.

3. Cookies

When navigating through this site, the cookies of the RESPONSIBLE of the site in question and/or of the companies of third parties, can be deposited in your computer, tablet or mobile phone. During the first navigation, an explanatory banner will appear on the use of cookies.

Therefore, when browsing continues, it is considered that you have read and accept the cookie policy and the use of said “cookies”. The consent granted will be valid for a period of thirteen months.

For more information consult our cookies policy.

4. Rights of the User

The user is informed of the possibility of exercising their rights of access, rectification, cancellation and opposition. Each person also has the right of limitation of the treatment relating to their person, of a right of elimination of transfer of personal data transmitted to the data controller and of the right to the portability of their data.

The user has the possibility to file a claim with the AEPD (Spanish Data Protection Agency) or competent body of the respective Autonomous Community, when he has not obtained a satisfactory solution in the exercise of his rights by means of a letter addressed to it.

Unless the User objects, by sending an email to the email address [email protected], your data may be used, where appropriate, to send commercial information of NEW WELLNESS CONCEPT S.L.

The data provided will be kept as long as the commercial relationship is maintained or during the years necessary to comply with the legal obligations.

The User is responsible for the fact that the information provided through this website is true, responding to the accuracy of all the data communicated and will keep it updated to reflect a real situation, being responsible for false or inaccurate information provided and of the damages, inconveniences and problems that could cause to NEW WELLNESS CONCEPT SL or to third parties.

This information will be stored and managed with due confidentiality, applying the necessary computer security measures to prevent access or improper use of your data, its handling, deterioration or loss.

However, the User must bear in mind that the security of computer systems is never absolute. When personal data are provided over the Internet, such information may be collected without your consent and processed by unauthorized third parties.

NEW WELLNESS CONCEPT S.L. declines any type of responsibility for the consequences of those acts may have for the User, if he voluntarily published the information.

You can access and exercise these rights by means of a written and signed request that can be sent to the address, attaching a photocopy of the ID or equivalent document.

The request can also be sent to the following email: [email protected].

For your information we indicate that the Delegate of data protection is Manuel Martín Sivianes.

These rights will be taken care of, within a period of 1 month, which may be extended to 2 months if the complexity of the application or the number of requests received so requires. All this without prejudice to the duty to preserve certain data in the legal terms and until they prescribe the possible liabilities derived from a possible treatment, or, as the case may be, from a contractual relationship.

In addition to the above, and in relation to data protection regulations, users who request it, have the possibility to organize the destination of their data after their death.